If changing the console settings and updating the Xbox One controller still haven’t fixed your issue, finally make sure there’s no volume dial on the headset itself. Why Can’t I Hear Sound on My Xbox One Headset? At the present time, updating the controller is the only recommended fix. Some users have reported that their headsets aren’t showing up under the correct settings mode. Wait for the update to install and then go through the same steps as above. Select ‘Devices and Accessories’ then ‘Update ‘ on the selected controller. To do so, ensure you are connected to Xbox Live and head to the ‘Settings’ menu on the Dashboard. If you’re having issues with the audio not coming through, you may have to go and update your controller. This should allow you to adjust the game volume through your Xbox One headset. It’s worth noting that you can also choose where your chat audio comes through as well, under the same menus. This will open up several settings which allow you to channel game audio through your headset, speakers or both.
From here, you’re going to want to select ‘Display and Sound’ and then find the ‘Volume’ option.
Open up your Xbox Dashboard and go into the ‘Settings’ menu. Change the ‘Volume’ Option in the Xbox One Settings By default, the audio should automatically switch to your headset when you plug it in, if not, there are some things you must do first. How to Get Game Volume Through Your Xbox One Headsetĭoing either will allow you to channel the game’s volume through to your headset. The second and current version actually has a 3.5mm jack which you can plug a headset into.
The first and older version has a proprietary port which requires a separate stereo adaptor in order to allow for a headset to be plugged in. The first issue you might face is that there are actually two different versions of the Xbox One controller. So you want to run your game audio through your Xbox One headset, easy right? Well, not exactly.
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